How to Read Your Pre-Pay Plan Bill

On the Pre-Pay plan, you pay in advance for the natural gas we have estimated you will use in the next 30 days. This estimate is based on (1) the historical gas usage at your premise, (2) the current per-therm price for the Pre-Pay plan, (3) Atlanta Gas Light Company's charges to deliver your gas and (4) your monthly Customer Service Charge.

Each bill will show an adjustment between what you were charged in advance and what you actually used. If you were charged for more gas than you used, you will see a credit on your bill for the difference. If you used more gas than you were charged for, you will be charged the difference. In addition to this adjustment, you will see our estimate for the next 30 days of natural gas usage.

Below is an example that might be helpful:

A GNG customer enrolling in the Pre-Pay plan may be asked to make a $75 payment for the first 30 days of estimated natural gas service. The customer's natural gas is switched to GNG after the payment is made. When the customer's bill arrives, it contains the actual charges, which, for this example, we will say totaled $70. Because the customer paid $75 in advance, and the actual charges were $70, the customer is due a $5 credit on the current bill. Also shown on the current bill are the estimated total charges for the next 30 days, which, for this example, we will say total $50. Because the customer has a $5 credit, the total amount due is $45 ($50 estimated charges - $5 credit = $45). This is the amount that must be paid in order to avoid interruption of service.

Move your mouse pointer over the line items highlighted in blue below.

First Bill-After First Full Billing Period

Explanation of Charges

$75.00Previous Balance
Previous Balance
This is the amount GNG asked you to pay upon enrolling on the Pre-Pay plan to get your gas service turned on with or switched to GNG.
75.00 CRPayments Received
Payments Received
This is the amount you paid to get your gas service turned on with or switched to GNG.
$0.00Balance Brought Forward
Balance Brought Forward
If you paid the initially requested pre-payment (you paid the same amount GNG asked you to pay in order to start your service with GNG) within the requested time frame, this line will likely be $0.00.
Current Gas Service Charges
Current Gas Service Charges
The actual charges for your service for the current billing period. For more detail on these items, visit the main "Reading Your Bill" page.
21.00AGLC Base Charge
8.99GNG Customer Service Charge
35.43Gas Charge
4.58Sales Tax
70.00Total Actual Current Gas Service Charges
Total Actual Current Gas Service Charges
GNG added up all of the Current Gas Service Charges above to compute this amount.
75.00 CRPre-Pay Credit (Previously Charged)
Pre-Pay Credit (Previously Charged)
Because this is your first bill from GNG, this is the amount of your initially requested pre-payment.
5.00 CRActual Charges less Pre-Pay Credit (Previously Charged)
Actual Charges less Pre-Pay Credit (Previously Charged)
This is the difference between the estimated natural gas service charged upon initiating service and the actual natural gas service charges. If you were charged for more than you used, that amount is credited on this bill. If you used more than you were charged for, that amount is owed on this bill.
50.00Next Month’s Pre-Pay Estimate
Next Month’s Pre-Pay Estimate
Your estimated natural gas service charges for the next 30 days.
$45.00Total Amount Due
Total Amount Due
This is the sum of the following line items on your bill: "Balance Brought Forward" + "Actual Charges less Pre-Pay Credit (Previously Charged)" + "Next Month's Pre-Pay Estimate." This amount must be paid in order to avoid interruption of your gas service.
Second Bill-After Second Full Billing Period

Explanation of Charges

$45.00Previous Balance
Previous Balance
This is the amount GNG asked you to pay on your prior month's bill.
45.00 CRPayments Received
Payments Received
This is the amount you paid.
$0.00Balance Brought Forward
Balance Brought Forward
This is any unpaid balance that remains from your last GNG bill. If you paid GNG exactly what you were asked to pay on your last bill, this amount will be $0.
Current Gas Service Charges
Current Gas Service Charges
The actual charges for your service for the current billing period. For more detail on these items, visit the main "Reading Your Bill" page.
18.11AGLC Base Charge
8.99GNG Customer Service Charge
12.15Gas Charge
2.75Sales Tax
42.00Total Actual Current Gas Service Charges
Total Actual Current Gas Service Charges
GNG added up all of the Current Gas Service Charges above to compute this amount.
50.00 CRPre-Pay Credit (Previously Charged)
Pre-Pay Credit (Previously Charged)
This is the estimated gas service charges from the previous bill. This amount appeared on your previous bill as line item "Next Month’s Pre-Pay Estimate."
8.00 CRActual Charges less Pre-Pay Credit (Previously Charged)
Actual Charges less Pre-Pay Credit (Previously Charged)
This is the difference between the estimated natural gas service charged from your prior bill and the actual natural gas service charges. If you were charged more than you used, that amount is credited on this bill. If you used more than you were charged for, that amount is owed on this bill.
35.00Next Month’s Pre-Pay Estimate
Next Month’s Pre-Pay Estimate
Your estimated natural gas service charges for the next 30 days.
$27.00Total Amount Due
Total Amount Due
This is the sum of the following line items on your bill: "Balance Brought Forward" + "Actual Charges less Pre-Pay Credit (Previously Charged)" + "Next Month's Pre-Pay Estimate." This amount must be paid in order to avoid interruption of your gas service.